Privacy Policy
Last updated: February 7, 2026
1. Information We Collect
When you use SAORR, we may collect the following information:
- Account information: name, email address, phone number, and password when you register.
- Profile information: photos, bio, skills, service areas, and availability (for contractors).
- Usage data: pages visited, searches performed, and interactions with the platform.
- Payment information: processed securely through Stripe. We do not store your full card details.
- Communications: messages exchanged through our platform between customers and contractors.
- Location data: ZIP code and service area to match you with local contractors.
2. How We Use Your Information
- To provide, maintain, and improve the SAORR platform.
- To match customers with relevant local contractors.
- To process orders and payments.
- To send service-related notifications (order updates, messages, reviews).
- To prevent fraud and ensure platform safety.
- To comply with legal obligations.
3. Information Sharing
We do not sell your personal information. We may share information with:
- Other users: Your public profile, reviews, and gig information are visible to other users.
- Service providers: We use third-party services (Stripe, Resend, Pusher) to operate the platform.
- Legal requirements: When required by law or to protect our rights.
4. Data Security
We use industry-standard security measures including encryption, secure connections (HTTPS), and secure payment processing through Stripe to protect your data. However, no method of transmission over the Internet is 100% secure.
5. Your Rights
You may:
- Access, update, or delete your account information through your settings.
- Request a copy of your data by contacting us.
- Opt out of promotional emails.
- Request account deletion by emailing support@SAORR.com.
6. Cookies
We use cookies and similar technologies. See our Cookie Policy for details.
7. Changes to This Policy
We may update this policy from time to time. We will notify you of significant changes by email or through the platform.
8. Contact
Questions? Contact us at support@SAORR.com.